FREQUENTLY ASKED QUESTIONS
Hiring professional residential movers delivers exceptional value on a day that can be otherwise very stressful. Moving can be both emotionally and physically draining, and handling delicate or bulky items with care requires specific moving skills. We highly recommend turning to professional residential movers for this, as you would for many of your households needs such as plumbing and electricity.
With 25 years of experience in local moving and long distance moving, our teams of highly trained residential movers can tackle moves of any size or complexity. We treat every move with the personal care that you would expect from friends and family. However, unlike friends and family, we guarantee satisfaction.
We base an estimate for a local move on an hourly rate, which includes the drive time for each leg of the move: from the moving company to your original home, then to your destination, and back again to the moving company. Pricing for a long distance move is based on a flat rate, fixed price. Once we have taken an inventory of your furniture and other belongings, and identified a timeframe for delivery, we are happy to provide a binding price for your move. If you prefer, we can also price a long distance move by weight.
Moving labor represents the majority of the moving expense. However, you should also budget for packing supplies, such as moving boxes and tape, and for additional valuation (moving insurance) as needed. Al’s takes special precautions with delicate or oversized items, such as flat screen televisions and chandeliers. These items often require a custom wooden crate, which will incur an additional fee.
With over 100 (combined) years of experience, our sales team prides themselves on providing the most accurate moving estimates in the industry. Our proprietary sales system ensures that we work closely with every customer to fully understand his/her moving needs and to provide a moving estimate that reflects those needs. Be sure to offer as much information as possible at the time of the estimate – this includes reviewing the inventory for accuracy. Neglecting to mention additional items, or difficult areas of access, at the time of the moving estimate almost always results in unexpected costs for the customer.
As with other service industries, you may wish to thank your residential movers for a job well done by offering a gratuity. While the movers do not expect a set amount, we suggest a tip based on your satisfaction with your crew and the overall move; with a broad guideline of $4-6 per man, per hour. If you feel that your movers went above and beyond in their efforts, you may want to increase the amount accordingly.